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ICM Single Subject Diploma in

International Business Communications

Course Outlines

The Process of Communication

Speaking Effectively


Human Interaction and Non-verbal Communication

Talking on the Telephone


Being Interviewed for a Job

Communicating in Groups

Running, and Taking Part in, Meetings

Giving a Talk

Using Visual Aids

Faster Reading

Better Reading

Writing Business letters

Applying for a Job

Writing Reports

Memos, Messages, Forms, and Questionnaires

Visual Communication

Getting to Grips with Grammar

Common Problems with English